Terms and Conditions

AM3D Terms and Conditions for the Supply of Goods

 

The Customer’s attention is drawn in particular to the provisions of clause 9.

 

These Terms and Conditions reflect a business to business transaction. If you are a consumer who wishes to purchase goods from us, please contact us at contact@am3d.co.uk.

 

  1. Interpretation
    • In these Conditions, the following definitions apply:

AM3D: Additive Manufacturing 3D Technology Ltd (registered in England and Wales with company number 10625771 of 187 Queen Alexandra Road, Sunderland, United Kingdom, SR3 1XN.

Business Day: a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.

Conditions: the terms and conditions set out in this document as amended from time to time in accordance with clause 11.6.

Contract: the contract between AM3D and the Customer for the sale and purchase of the Goods in accordance with these Conditions.

Customer: the person or firm who purchases the Goods from AM3D.

Force Majeure Event: has the meaning given in clause 10.

Goods: the goods (or any part of them) set out in the Order.

Manufacturer: VeraShape (a company registered in Poland) of 35‑111 Rzeszów, Wyspiańskiego 27A , Poland.

Order: the Customer’s order for the Goods, as set out in the Customer’s purchase order form.

  • In these Conditions, the following rules apply:
    • A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
    • A reference to a party includes its personal representatives, successors or permitted assigns.
    • A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted.
    • Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.
    • A reference to writing or written includes emails.
  1. Basis of Contract
    • These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate (other than those expressly referred to within these Conditions), or which are implied by trade, custom, practice or course of dealing.
    • The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order are complete and accurate.
    • The Order shall only be deemed to be accepted when AM3D issues a written acceptance of the Order, at which point the Contract shall come into existence.
    • The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of AM3D which is not set out in the Contract.
    • Any samples, drawings, descriptive matter, or advertising produced by AM3D and any illustrations contained in AM3D’s catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Contract or have any contractual force.
    • A quotation for the Goods given by AM3D shall not constitute an offer. A quotation shall only be valid for a period of 20 Business Days from its date of issue.
  2. Goods
    • The Goods are described in AM3D’s catalogue.
    • AM3D reserves the right to amend the specification of the Goods if required by any applicable statutory or regulatory requirements.
  3. Delivery
    • AM3D shall ensure that:
      • each delivery of the Goods is accompanied by a delivery note which shows the date of the Order, all relevant Customer and Supplier reference numbers, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Order is being delivered by instalments, the outstanding balance of Goods remaining to be delivered; and
      • if AM3D requires the Customer to return any packaging materials to AM3D, that fact is clearly stated on the delivery note. The Customer shall make any such packaging materials available for collection at such times as AM3D shall reasonably request. Returns of packaging materials shall be at AM3D’s expense.
    • AM3D shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location) at any time after AM3D notifies the Customer that the Goods are ready.
    • Delivery of the Goods shall be completed on the Goods’ arrival at the Delivery Location.
    • Any dates quoted for delivery are approximate only, and the time of delivery is not “of the essence”. AM3D shall not be liable for any delay in delivery of the Goods that is caused by the Manufacturer, Force Majeure Event or the Customer’s failure to provide AM3D with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
    • If AM3D fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods. AM3D shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer’s failure to provide AM3D with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
    • If the Customer fails to take delivery of the Goods within 10 Business Days of AM3D notifying the Customer that the Goods are ready, then, except where such failure or delay is caused by a Force Majeure Event or AM3D’s failure to comply with its obligations under the Contract:
      • delivery of the Goods shall be deemed to have been completed at 9:00 am on the third Business Day after the day on which AM3D notified the Customer that the Goods were ready; and
      • AM3D shall store the Goods until delivery takes place, and charge the Customer for all related costs and expenses (including insurance).
    • If 20 Business Days after the day on which AM3D notified the Customer that the Goods were ready for delivery the Customer has not taken delivery of them, AM3D may resell or otherwise dispose of part or all of the Goods.
    • AM3D may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate Contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.
  4. Quality
    • AM3D warrants that on delivery, and for a period of 12 months from the date of delivery (warranty period), the Goods shall:
      • conform in all material respects with their description;
      • be free from material defects in design, material and workmanship; and
      • be of satisfactory quality (within the meaning of the Sale of Goods Act 1979).
    • Subject to clause 3, if:
      • the Customer gives notice in writing to AM3D during the warranty period within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 1;
      • AM3D is given a reasonable opportunity of examining such Goods; and
      • the Customer (if asked to do so by AM3D) returns such Goods to AM3D’s place of business at AM3D’s cost,

AM3D shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full.

  • AM3D shall not be liable for the Goods’ failure to comply with the warranty set out in clause 1 in any of the following events:
    • the Customer makes any further use of such Goods after giving notice in accordance with clause 2;
    • the defect arises because the Customer failed to follow AM3D’s oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice regarding the same;
    • the Customer alters or repairs such Goods without the written consent of AM3D;
    • the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or
    • the Goods differ from their description as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.
  • Except as provided in this clause 5, AM3D shall have no liability to the Customer in respect of the Goods’ failure to comply with the warranty set out in clause 1.
  • In addition to this clause 5, the Manufacturer’s warranty shall apply to the Goods, subject to the terms appended to these Conditions at Schedule 1.
  • The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.
  • These Conditions shall apply to any repaired or replacement Goods supplied by AM3D.
  1. Title and Risk
    • The risk in the Goods shall pass to the Customer on completion of delivery.
    • Title to the Goods shall not pass to the Customer until the earlier of:
      • AM3D receives payment in full (in cash or cleared funds) for the Goods and any other goods that AM3D has supplied to the Customer in respect of which payment has become due, in which case title to the Goods shall pass at the time of payment of all such sums; and
      • the Customer resells the Goods, in which case title to the Goods shall pass to the Customer at the time specified in clause 4.
    • Until title to the Goods has passed to the Customer, the Customer shall:
      • store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as AM3D’s property;
      • not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;
      • maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery;
      • notify AM3D immediately if it becomes subject to any of the events listed in clause 2; and
      • give AM3D such information relating to the Goods as AM3D may require from time to time.
    • Subject to clause 5, the Customer may resell or use the Goods in the ordinary course of its business (but not otherwise) before AM3D receives payment for the Goods. However, if the Customer resells the Goods before that time:
      • it does so as principal and not as AM3D’s agent; and
      • title to the Goods shall pass from AM3D to the Customer immediately before the time at which resale by the Customer occurs.
    • If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in clause 2, then, without limiting any other right or remedy AM3D may have:
      • AM3D may at any time:
        • require the Customer to deliver up all Goods in its possession which have not been resold, or irrevocably incorporated into another product; and
        • if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.
  1. Price and Payment
    • The price of the Goods shall be the price set out in the Order, or, if no price is quoted, the price set out in AM3D’s published price list in force as at the date of delivery.
    • AM3D may, by giving notice to the Customer at any time up to 10 Business Days before delivery, increase the price of the Goods to reflect any increase in the cost of the Goods that is due to:
      • any factor beyond AM3D’s control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);
      • any request by the Customer to change the delivery date(s), quantities or types of Goods ordered; or
      • any delay caused by any instructions of the Customer or failure of the Customer to give AM3D adequate or accurate information or instructions.
    • The price of the Goods is exclusive of the costs and charges of packaging, insurance and transport of the Goods, which shall be invoiced to the Customer.
    • The price of the Goods is exclusive of amounts in respect of value added tax (VAT). The Customer shall, on receipt of a valid VAT invoice from AM3D, pay to AM3D such additional amounts in respect of VAT as are chargeable on the supply of the Goods.
    • AM3D shall invoice the Customer for the Goods upon receipt of the Order.
    • The Customer shall pay the invoice in cleared funds subject to the payment terms as outlined in the purchase order form. Payment shall be made to the bank account nominated in writing by AM3D. Time of payment is of the essence.
    • If the Customer fails to make any payment due to AM3D under the Contract by the due date for payment, then the Customer shall pay interest on the overdue amount at the rate of 8.0% per annum above the Bank of England’s base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount.
    • The Customer shall pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). AM3D may at any time, without limiting any other rights or remedies it may have, set off any amount owing to it by the Customer against any amount payable by AM3D to the Customer.
  2. Termination and Suspension
    • If the Customer becomes subject to any of the events listed in clause 2, AM3D may terminate the Contract with immediate effect by giving written notice to the Customer.
    • For the purposes of clause 1, the relevant events are:
      • the Customer suspends, or threatens to suspend, payment of its debts, or is unable to pay its debts as they fall due or admits inability to pay its debts, or (being a company or limited liability partnership) is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986, or (being an individual) is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in either case, within the meaning of section 268 of the Insolvency Act 1986, or (being a partnership) has any partner to whom any of the foregoing apply;
      • the Customer commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors;
      • (being a company) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of the Customer, other than for the sole purpose of a scheme for a solvent amalgamation of the Customer with one or more other companies or the solvent reconstruction of the Customer;
      • (being a company) an application is made to court, or an order is made, for the appointment of an administrator or if a notice of intention to appoint an administrator is given or if an administrator is appointed over the Customer;
      • (being a company) the holder of a qualifying floating charge over the Customer’s assets has become entitled to appoint or has appointed an administrative receiver;
      • a person becomes entitled to appoint a receiver over the Customer’s assets or a receiver is appointed over the Customer’s assets;
      • (being an individual) the Customer is the subject of a bankruptcy petition or order;
      • a creditor or encumbrancer of the Customer attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within 14 days;
      • any event occurs, or proceeding is taken, with respect to the Customer in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 2.1 to clause 8.2.6 (inclusive);
      • the Customer suspends, threatens to suspends, ceases or threatens to cease to carry on all or a substantial part of its business;
      • the Customer’s financial position deteriorates to such an extent that in AM3D’s opinion the Customer’s capability to adequately fulfil its obligations under the Contract has been placed in jeopardy; and
      • (being an individual) the Customer dies or, by reason of illness or incapacity (whether mental or physical), is incapable of managing his or her own affairs or becomes a patient under any mental health legislation.
    • Without limiting its other rights or remedies, AM3D may suspend provision of the Goods under the Contract or any other contract between the Customer and AM3D if the Customer becomes subject to any of the events listed in clause 2.1 to clause 8.2.12, or AM3D reasonably believes that the Customer is about to become subject to any of them, or if the Customer fails to pay any amount due under this Contract on the due date for payment.
    • On termination of the Contract for any reason the Customer shall immediately pay to AM3D all of AM3D’s outstanding unpaid invoices and interest.
    • Termination of the Contract, however arising, shall not affect any of the parties’ rights, remedies, obligations and liabilities that have accrued as at termination.
    • Clauses which expressly or by implication survive termination of the Contract shall continue in full force and effect.
  3. Limitation of Liability
    • Nothing in these Conditions shall limit or exclude AM3D’s liability for:
      • death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);
      • fraud or fraudulent misrepresentation;
      • breach of the terms implied by section 12 of the Sale of Goods Act 1979;
      • defective products under the Consumer Protection Act 1987; or
      • any matter in respect of which it would be unlawful for AM3D to exclude or restrict liability.
    • Subject to clause 1:
      • AM3D shall under no circumstances whatever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and
      • AM3D’s total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed 100.0% of the price of the Goods.
  1. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under the Contract to the extent that such failure or delay is caused by a Force Majeure Event. A Force Majeure Event means any event beyond a party’s reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party’s), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.

  1. General
    • Assignment and other dealings.
      • AM3D may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.
      • The Customer may not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of AM3D.
      • Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service, commercial courier, email.
      • A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 2.1; if sent by pre-paid first class post or other next working day delivery service, at 9:00 am on the three Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by email, one Business Day after transmission.
      • The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
      • If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
      • If one party gives notice to the other of the possibility that any provision or part-provision of this Contract is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision.
    • A waiver of any right or remedy under the Contract or law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
    • Third party rights. A person who is not a party to the Contract shall not have any rights to enforce its terms.
    • Except as set out in these Conditions, no variation of the Contract, including the introduction of any additional terms and conditions, shall be effective unless it is in writing and signed by AM3D.
    • Governing law. The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the law of England and Wales.
    • Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Contract or its subject matter or formation (including non-contractual disputes or claims).

 

 

Terms and Conditions of VSHAPER Printers Warranty

 

As the manufacturer, VERASHAPE (the “Guarantor”) guarantees high quality of manufactured goods. Highest quality of technology and manufacturing processes guarantee that the supplied products meet the highest requirements and ensure high quality of 3D print, while preserving the basic principles of use contained in the manual, and ensuring long-lasting endurance of the device.

 

VSHAPER guarantees efficient operation of the product in accordance with terms of operation and maintenance outlined in the manual.

 

  1. The Guarantor grants a warranty for the product for a period of 12 months from the date of purchase. In the period of warranty the Guarantor is bound to remove physical defects, free of charge, of the device sold, if the fault occurs during that period.

 

  1. The warranty will be respected after the delivery of the original, fully completed warranty card, with a readable signature.

 

  1. To be completed correctly the warranty card should contain:
  • product name
  • serial number
  • type
  • date of production
  • date of sale
  • contact details of the place of sale and the buyer
  • dates of inspections and servicing

 

  1. If the warranty card does not contain information stated in paragraph 3 it is not valid. Any changes or defacing the data in the card will result in its cancellation.

 

  1. Each device is provided with a single warranty card upon the registration of the device.

 

  1. All printing devices require regular inspections and maintenance. The cost of cleaning and replacement of pulleys, drive belts, filters, printing nozzle, specified as consumable parts, will be covered by the buyer together with the cost of journey and service. Maintenance should be performed every 6 months. The list of exchangeable elements is presented in the manual or over the phone when contacting a Customer Service Center. The inspection needs to be executed and confirmed by authorized service in the warranty card.

 

  1. In case of damage or incorrect operation of the device caused by the use of unoriginal or remanufactured operational materials, the Guarantor can refuse warranty repair.

 

  1. The warranty covers only faults and damages occurring solely through the fault of the product itself.

 

  1. The Guarantor agrees to replace, free of charge, product defects surfaced during the warranty period in accordance with the principles set out in this warranty card, by repair or replacement with the product free from defects. The Guarantor determines how to remove the latter. Damaged and replaced parts or devices become the property of the guarantor.

 

  1. Products under warranty:
  • are supplied by the Guarantor or dealers;
  • do not have any form of the structural changes made by the user or other people;
  • are maintained in accordance with the Guarantor’s requirements set out on the website of the Guarantor vshaper.com

 

  1. The warranty does not cover specifically:
  • natural wear,
  • damage after product release to the user for reasons beyond the control of the Guarantor,
  • scratches and cracks after their delivery,
  • damage and defects resulting from improper transport effected by the user, at the time of installation and start-up installation, unloading.
  • mechanical damage,
  • damage as a result of improper operation, use of the product contrary to its intended purpose, and inadequate maintenance and treatment,
  • defects and damage of the product as a result of customer negligence, improper operation (temperature, humidity, spills, dust, slitting up, improper power supply voltage),
  • product which underwent changes or modifications,
  • replacement of usable elements in the course of regular operation of drive belts, pulleys, printing nozzle, carbon filters,
  • damage after the discovery of the defect and not reporting it to the Guarantor, causing more severe damage of the device,
  • defects and damage arising from random phenomena such as: fire, overvoltage, electrical discharge, power supply, chemicals influence or force majeure,
  • other not mentioned above, but indicating unauthorized user or third parties interference in the supplied and correctly installed products,
  • faulty or partial work of the device, caused by conflict or non-compliance between installed applications and the working environment as well as the influence of computer viruses,
  • the Guarantor shall not be liable for damage or reduction of durability of the operational elements or parts of the device caused by the presence of undesired elements in the equipment -or by using printing materials (filaments) which are not in conformity with the Guarantor’s recommendations.

 

  1. The user is deprived of all rights of the warranty in case of:
  • violation of seals placed on devices or its components,
  • removal of the printer serial numbers
  • incompleteness of the device,
  • lack of execution of technical inspection, as specified in sections 7 and 9 of paragraph 1,
  • non-compliance with the recommendations of the manual at start-up, maintenance and operation of the product,
  • performing unauthorized by the Guarantor repairs of the product by unauthorized people,
  • performing unauthorized service actions,
  • performing reconfiguration or upgrading of the device by people unauthorized by the Guarantor,
  • using printing materials (filaments) other than those recommended by the Guarantor.

 

  1. In order to report a defect, need for the maintenance of the device please fill in the reporting form on the website vshaper.com/support. The defect should be reported within 48 hours upon defect detection, in order to verify the factual damage or defect of the device by technical consultants. Consultants will help to solve the problem or send the device to the appropriate VSHAPER Customer Service Center. VSHAPER Customer Service Center addresses are available at vshaper.com/serwis

 

  1. In case of giving or sending faulty device for repair, the user should enclose  detailed description of the malfunction in written form, taking into consideration conditions of use and working environment when the malfunction occurs. In case of recurring and difficult to detect malfunctions, service can demand documentation confirming the problem in the form of pictures, printouts, or films.

 

  1. In case of giving or sending faulty device for repair, the user is obliged to provide the product in its original packaging or in a packaging preventing it from being damaged during transport. The Guarantor will not be held responsible for damage or contamination arising during transport, caused by improper preparation of the device for shipping.

 

  1. The buyer is authorized to use the warranty on condition that the warranty card is properly filled in and supplied together with the product, proof of purchase with purchase date, and detailed damage description.

 

  1. The Guarantor reserves the right to evaluate and qualify the reported defects accordingly.

 

  1. Implied warranty is applied by the parties when the buyer is an entrepreneur.

 

  1. After reporting a defect in a correct way and within 5 working days, service shall make a decision in respect of  recognition or non-recognition of the defect.

 

  1. The removal of the defect shall be done within shortest time possible, less than 20 working days from the day of defect recognition, as stated in point 5 of paragraph 4. That period may be extended when the part needs to be obtained from outside the Republic of Poland. After the repair, the warranty period is extended by the time spent on the repair of that part only.

 

  1. Time of the defect removal for customers outside the territory of the Republic of Poland shall be determined on an individual basis.

 

  1. The Guarantor will not be held liable for timeliness of warranty repairs, if the service activity is impaired by unpredictable conditions of the force majeure.

 

  1. The Guarantor is liable to perform payable post-warranty service.

 

  1. The Guarantor guarantees that defects of the device surfaced within the warranty period will be removed free of charge.
  2. In case of unjustified complaint of the user, the latter shall bear all the costs connected with the activities performed by the service, according to their actual valuation, which will be handed to the user within 5 days of the implementation of the actions.

 

  1. In matters not regulated by these warranty terms and conditions relevant provisions of Polish law will apply, and specifically the Act of 23 April 1964 of the Civil Code.